Refund Policy

GigChute Refund Policy

At GigChute, we strive to ensure your satisfaction with every purchase. Our refund policy is designed to provide clarity and fairness to both buyers and sellers.

Refund Eligibility

Refunds may be available under the following circumstances:

  1. Item Not as Described: If the digital product or service you purchased is significantly different from its description or does not meet the promised specifications.

  2. Functional Defect: If the item purchased has a functional defect that prevents it from being used as intended.

  3. Undelivered Support: If the seller has promised support for the item but fails to provide it as stated in the listing.

Refund Request Process

To request a refund, follow these steps:

  1. Contact Support: Submit a refund request through our support system within [X] days of the purchase date.

  2. Provide Details: Include details about the issue you're experiencing and any relevant evidence to support your refund request.

  3. Evaluation: Our support team will evaluate your request and may request additional information if necessary.

Refund Resolution

If your refund request meets the eligibility criteria, we will:

  1. Issue Refund: Refunds will be issued to the original payment method used for the purchase.

  2. Communicate: We'll notify you of the refund decision and provide any necessary instructions.

Non-Refundable Items

Certain items or circumstances may not be eligible for refunds, including:

  1. Items that have been downloaded or used.
  2. Change of mind or buyer's remorse.
  3. Services that have been provided or partially provided.

Policy Updates

GigChute reserves the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [support email or contact form].